We guarantee all of our products.
We work hard to create the finest products and ensure our customers receive products of the highest quality available. If you feel otherwise, please contact us at firstname.lastname@example.org or call +1 (512) 843-7378 and we will do our best to address your concern immediately.
Do you offer returns?
Yes, we offer returns. Due to the weight and structure of our products we do ask that you reach out to us at email@example.com so we can properly arrange return delivery. Returns are accepted within 14 days of delivery. See Returns and Shipping for more details.
Are all of your items made in the USA?
Currently, every product made by Humphreys is made by Master Craftsmen here in the United States of America.
What does being a "Master Craftsmen" mean?
The term Master Craftsmen originated in Europe during the Middle Ages when the system of guilds began to emerge. If someone was a Master it meant they had gone through the process of creating a masterpiece to enter the guild. The title Master Craftsmen was equal to a doctor; these folks were specifically specialized and had been through rigorous training in woodwork, metals, glass, and even shoemaking. We work with talented men and women in the Southern U.S who have anywhere from 7 to 25 years of experience in the woodworking and steel industry. A part of the Texas Rover mission is making sure hand-built trades continue on, and this is our way of contributing.
Do you offer any discounts?
If we could give everyone a beautiful chair made by the hands of Master Craftsmen and leather workers we would... and we are trying to make it a little easier. Every year we do a sample sale (sign up to our email list) with products ranging from 20-50% off. Occasionally we'll do an online promotion or apply a discount to pre-orders. The best way to stay in the know is to follow us on Instagram at @humphreysbrand and sign up for our email at the bottom of the page.
Do you offer wholesale?
We do! We wholesale the Humphrey Chair and Balmorhea Bag. If you would like to feature us in your shop email us at firstname.lastname@example.org and we can happily send you our line sheet.
What other products do you offer besides chairs and bags?
Glad you asked. Over the past 3 years, Texas Rover has worked on custom build projects for a number of different projects. We have experience ranging from the building of outdoor structures to interior design and general contracting for remodels. Sound interesting? Email email@example.com for more details.
How many people are on your team? Are you hiring?
We are just two people! We often hire designers, artists, makers, marketing-know-it-alls, and generally great people to lend a hand every now and then. If you are interested in working with us drop us a line at firstname.lastname@example.org. We promise we check this inbox every day.